Filling out shipping information accurately is key to ensure accurate and timely delivery. 3% of orders result in undeliverable products due to incorrect or incomplete addresses, so it pays to be meticulous when filling out your order forms. For a speedy and stress-free delivery experience, we recommend taking the time to double check the shipping address before submitting.
1. When ordering, be sure to include the apartment number or suite number when shipping to an office building. This is often the reason a package can't be delivered.
2. And if you're paying through Paypal, make sure you select the desired shipping address from your choices.
3. For those with multiple addresses stored in our order system, also check that prior to confirming the order.
4. It's the responsibility of buyers to ensure all information is accurate; otherwise, refunds or replacements will not be issued for packages shipped to incorrect addresses, as we have no ability to retrieve them. Be sure to double check everything before confirming!
5. When planning a move, it is essential that you do not fill out this form until after you have moved to your new address. The post office may fail to forward mail or packages that are sent to an old address, leading to potential delays in delivery.
6. Please ensure that the email address associated with your account is updated and accurate, as this information is crucial in confirming orders and tracking packages. Being up-to-date on these details can help make sure you receive timely deliveries.